In an ever-changing and uncertain loyalty landscape, we work at the intersection of creativity, technology and customer needs to help brands optimise their customer experience strategy and fuel sustained business growth. With our finger always on the pulse, our expertise in building brand intimacy is supported by the latest research and tech advancements, as well as in-depth data analysis.

Our Team

years of expertise


editors, contributors and KOLs

local offices worldwide

Committed to Excellence

JI Experience is TISAX certified, ensuring that our organization meets the highest security standards in order to protect critical assets, data, and services.


Recently, JI Experience has been awarded the silver medal in sustainability by EcoVadis, a trusted provider of business sustainability ratings and intelligence.

EcoVadis’ expert intelligence and evidence-based ratings help companies monitor and improve the sustainability performance of their business and trading partners.